1. What payment methods do you accept?

We accept PayPal and all major credit and debit cards. Your payment information is always processed securely.

2. How long does shipping take?

Standard shipping usually takes 7–15 business days, depending on your location. Tracking details are provided once your order is shipped.

3. Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs may vary by region and will be calculated at checkout.

4. How do I track my order?

Once your order is shipped, you will receive an email with a tracking link so you can follow your package in real time.

5. Can I change my shipping address after placing an order?

If you need to update your address, please contact us within 12 hours after purchase. After this time, we cannot guarantee changes as your order may already be processed.

6. What if I receive a damaged or defective item?

We’re sorry to hear that! Please contact us within 48 hours of receiving the product with photos of the damage, and we’ll arrange a replacement or refund.

7. What is your return policy?

We offer 30-day returns on unused products in their original packaging. Customers are responsible for return shipping costs unless the item is defective.

8. Can I cancel my order?

Orders can be canceled within 12 hours after purchase. Once the order is processed and shipped, cancellation is no longer possible.

9. Do you offer discounts for bulk orders?

Yes! If you’re planning a group trip, team event, or wholesale purchase, please reach out to our support team for a custom quote.

10. How can I contact customer support?

You can reach us anytime at [wildcoreadventure@gmail.com] or via the Contact page on our website. We usually reply within 24 hours.